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To support your small business, SysArc leverages the most comprehensive and advanced computer technology currently available in the DC, Maryland and Virginia market. Furthermore, via our managed services offering, we can typically reduce your overall IT expenditures by at least 30%. We constantly monitor the industry to determine how and if new technology can be implemented withing our organization. Please contact us to receive a copy of one on the many computer technology articles we have published on this very topic. For example, one of our most frequently requested article discusses the history of computers. Our current suite of integrated tools and applications gives the team supporting your business with a fully integrated framework for managing your entire computing infrastructure. This capability delivers a comprehensive, flexible and scalable Web-based best practices infrastructure management platform. From single location networks to complex distributed networks with layered firewalls, NAT, local and remote servers, desktops and laptops, our world-class IT support infrastructure can deployed rapidly, efficiently and cost-effectively. Windows Event Monitoring / Alerts From our Network Operations Center we can remotely monitor Windows System, Application and Security Event Logs to include user definable alerts./p>
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Computer Technology / Updates Within seconds, we can complete software installations and software updates across your entire company. This capability is considerably more flexible than SMS and other less efficient solutions. Computer Technology / Trouble Ticketing Our support framework includes an integrated help desk trouble ticketing system and web accessible Customer Dashboard. Users and your support team can interact in real time to report, diagnose and resolve issues quickly without physically visiting the desktop or your location. Network Policy Enforcement We have the ability to actively monitor network usage by machine and by application. In addition, we can define policies and limit network access to only Corporate approved applications. Fully Integrated Reporting We can provide your Management team with comprehensive integrated IT management and operational reports. This may be customized to your specific business needs and may be viewed anytime online or exported to HTML, Word and Excel.
